Terms & Conditions

Terms & Conditions:

You accept these Terms & Conditions ("Terms") by continuing to access this website (which includes all pages of and all information, material, text, graphics and facilities on this website) ("our Website"). In these Terms, "we", "us" and "our" refer to F. Whitlock & Sons.


While every endeavour has been made to supply accurate information on our Website, errors and omissions may occur. Accordingly, to the fullest extent permitted by law, we exclude all warranties and we do not accept any liability for any loss or damage which may directly or indirectly result from any failure or unavailability of any part of our Website or from any advice, opinion, information, data, representation or omission, whether negligent or otherwise, contained on or accessed through our Website.


We may change or remove any information, material, text, graphics, multimedia, or facilities available on our Website at any time and without notice to you. We may change these Terms of Use, including the Privacy Statement, at any time. Changes will take effect as soon as they are published on our Website. You are responsible for regularly checking these Terms of Use for any changes, and your continued use of our Website indicates your acceptance of such changes.

Copyright and Trade Marks

All intellectual property rights in our Website are owned by or licensed to us or an affiliate. You may download and temporarily store one or more of our Website's pages for the purpose of viewing or using the facilities available on our Website, but any other reproduction or use is prohibited. F.Whitlock & Sons® and the F.Whitlock & Sons logo are our registered trade marks. All rights not expressly set out in these Terms are reserved to us.

Your Copyright Obligations

We are always concerned to ensure that our Website and any information or image displayed on it does not breach the legal rights, including copyright, of any person.  If, in response to any promotion, competition or recommendation, you supply for display on our Website any information or image, you agree that such information or image is your own original work and not a copy, in whole or in part, of any other persons work.  If, despite these obligations, any information or image is found or considered to be a copy of someone else's work and so in breach of their copyright, we will be entitled, without notice to you, to remove your information and images from our Website.

You agree to indemnify us against all claims, damages, losses, costs and expenses that we may suffer as a result of any information and images supplied by you for display on our Website.


Our Website may contain hyperlinks to other websites and third party content ("Outbound Hyperlinks"). Outbound Hyperlinks are provided for convenience only and may not remain current or be maintained. Outbound Hyperlinks do not constitute an endorsement, sponsorship, or recommendation by us of any other website, product, or third party content. You acknowledge and agree that we will not be responsible or liable for any website, product, or third party content accessed or used by you as a result of you following any Outbound Hyperlink. You are responsible for complying with the terms of use imposed by any other websites that you access or use as a result of following any Outbound Hyperlink.

You must not create or maintain any hyperlinks to our Website ("Inbound Hyperlinks") except with our prior written consent in each instance. You will, upon request by us, remove your Inbound Hyperlinks. You must not use any page of our Website as a frame within any HTML frameset tag. The creation, publishing, distribution, and maintenance of your Inbound Hyperlinks shall be at your sole risk. You agree to indemnify us from and against all damages, losses, costs, expenses, and claims that we may suffer as a result of your Inbound Hyperlinks.


Our Website is intended only for people in New Zealand, and is governed by New Zealand law. If you choose to access or use our Website from outside New Zealand, you are responsible for compliance with applicable local law and you must ensure that such access and use is not illegal or otherwise prohibited by the laws of your jurisdiction. If our Website does not comply with the laws of your jurisdiction, you must refrain from accessing or using it.

The courts of New Zealand shall have jurisdiction to hear and determine any dispute arising in relation to our Website or these Terms. You submit to the jurisdiction of the courts of New Zealand and agree that the courts of New Zealand are a convenient forum in which to resolve any dispute arising in relation to our Website or these Terms.

Privacy Statement

This Privacy Statement explains how we may collect, store, use, and disclose the personal information that we collect from you via our Website ("your personal information"). Your continued use of our Website signifies your consent to our dealing with your personal information in the manner set out in this Privacy Statement.

Information Collection

We may collect your personal information directly from you when you use our Website or deal with us over the telephone or by letter or e-mail. You may voluntarily provide us with your personal information to enable us to provide you with information or services, respond to your enquiries, or carry out a transaction that you have requested.

Your personal information will be held by us in accordance with the Privacy Act 1993. In most circumstances, you can use our Website without telling us who you are or revealing your personal information. You may decide not to provide your personal information to us. However, if you do not provide your personal information (or if you provide incorrect personal information), we might not be able to provide you with access to certain information, products, or services.

 Automated Collection

When you visit our Website, we may use automated tools and methods (such as cookies, sessions, and website statistics software) to collect certain information about your visit (including, for example, the Internet protocol address and host name used by your computer to connect to our Website, the operating system and the browser your computer uses, the search engine or inbound hyperlink you used to reach our Website, the date, time, and duration of your visit, and the pages viewed by you). This information will be used and disclosed (in aggregate form only) to analyse how our Website is being used (for example, to improve the content and performance of our Website).


Our Website may use cookies to provide you with certain services or functionality. We may use cookies to personalise your visits to our Website, improve the content, reliability and functionality of our Website, reduce the need for you to repeatedly enter the same information, enable you to use certain services or functionality, and track website usage patterns. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.

Use and Disclosure

We will use your personal information for the purposes for which it is collected. We will not use or disclose your personal information for any other purpose without your consent (except where such use or disclosure is required or permitted by law).

We may join with another party to provide specific services that you have requested. You agree that we may share your personal information with that third party but only to the extent necessary for the third party to provide those services to you.

Access and Correction

You may request access to, and correction of, any personal information that we hold about you. Please contact us in New Zealand by phoning 0800-765-765.

Surveys & Competitions

From time-to-time we may request information from you via surveys or competitions. Participation in these surveys or competitions is completely voluntary.  Information requested may include contact information (such as name and address), and demographic information (such as gender, age). Contact information will be used to notify competition winners and award prizes.


We will take all reasonable steps to keep any personal information collected via our Website secure. However, you acknowledge that the Internet is not a secure environment, and any information transmitted to or from you via the Internet is transmitted at your sole risk.